ABBYY Mailroom Automation
ABBYY Mailroom automation
Excel in customer communications. Focus on what matters: the client.
Your customers expect an immediate response to their inquiries – whether they contact you via traditional mail, email or fax. With ABBYY’s classification for mailrooms, you meet their expectations.
Raise customer satisfaction.
Shorten your response cycle with automated mail classification and routing. Keep customers happy by answering inquiries in a fraction of expected response times.
Accelerate time to revenue. Make information available to enterprise business systems faster in order to initiate, support or complete transactions.
Increase visibility and control.
Gain real-time understanding of the information entering your enterprise while exercising the right levels of security, priority, management and control.
Reduce operational costs.
Reduce the costs of sorting, organizing, and manually tagging documents and refocus your workforce on revenue-generating opportunities.
How ABBYY’s Mailroom Automation works.
ABBYY’s server-based system automatically processes correspondence that comes via fax, traditional mail, e‑mail, and other channels. Incoming communications are classified by their appearance (Visual classification) and content (Content classification), categorized, and directed to the appropriate agents in your business.