Call Center Services

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Call Center Services 

We ensure a positive customer experience with every contact.

Sage Outsource Solutions (A Data Capture Group Partner) provides US-based, boutique Contact Center services with a focus on SaaS companies. Our ability to create raving fans leads to noticeable increases in Net Promoter Score (NPS).

We ensure a positive customer experience with every contact.

Our Services

Support & Specialties

  • Customer Success
  • Customer Service
  • Ticket Support
  • Technical Support
  • Presales
  • Mobile App Support
  • Tier 1 & 2
  • Escalations

Channels & Capabilities

  • Telephone
  • Chat
  • Email
  • Social Media
  • 24/7, 365
  • Bilingual

Our unique cloud-based telephony system gives Sage a huge advantage. Being cloud-based gives us near 100% up-time and allows us to painlessly grow as you grow. There is no wait time for phone lines or hardware to be delivered and installed. Our systems are totally scalable to your needs, even during periods of rapid growth.